Product Alerts

Further Support:

For any questions and support on any of these product alerts contact the SolutionsPT Technical support team on:

0161 495 4641 or email support@solutionspt.com

The Stratus Service Portal is currently offline in response to a cyberattack targeting Stratus’ IT systems on 17 March 2021. If you need assistance with your Stratus product, please call the Technical Support Team on the number above.

We apologise for the inconvenience, Stratus are working to have the Stratus Service Portal back online as soon as possible.

As of 6:00 p.m. ET U.S., 24 March, Stratus enabled ASN to receive inbound alarms only. Stratus have enabled one-way communication so ASN can receive and process alarms from customer systems. Stratus are not pushing information to your systems or enabling remote connectivity at this time.

 Once Stratus are confident that they have successfully completed this step, they will begin the next step which is to enable the Stratus Service Portal for case management and self-help tools. Following the successful completion of that step Stratus will then allow bi-directional ASN for remote connectivity and troubleshooting.

Stratus Alert 3330
17 Mar 2021

Automated Uptime Layer (AUL) Release 7.0.1.1 for ESXi 7.0 Update 1 is Generally Available on 17-March-2021

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Stratus Alert 3329
05 Mar 2021

>Automated Uptime Layer (AUL) Release 6.7.3.5 for ESXi 6.7 Update 3 is Generally Available on 5-March-2021

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Stratus Alert 3323
20 Jan 2021

Automated Uptime Layer (AUL) Release 13.0.0.0 (build 3615) for ftServer Windows systems 29x0, 49x0, and 69x0 is Generally Available (GA) as of 20-Jan-2021

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Stratus Alert 3315
15 Nov 2020

Voter Error events on ftServer, check Rockwell FTA and related SW

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Stratus Alert 3311
6 Nov 2020

BMC 5.54 firmware update available for 2900, 4900 and 6900 ftServer systems with Linux®/ESXi OS

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Stratus Alert 3312
6 Nov 2020

Automated Uptime Layer (AUL) Release 6.7.3.4 for ESXi 6.7 Update 3 is Generally Available

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Stratus Alert 3306
10 Sept 2020

Automated Uptime Layer (AUL) Release 11.2.0.10 for Windows is Generally Available (GA) as of 2020-09-10

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Stratus Alert 3302
26 June 2020

Automated Uptime Layer (AUL) Release 6.7.3.3 for ESXi 6.7 Update 3 is Generally Available on 26-June-2020

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Stratus Alert 3290
19 Mar 2020

Updated procedures for upgrading to the recently announced AUL 6.7.3.2 release for VMware vSphere

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