What is AVEVA Customer FIRST?
The AVEVA Customer FIRST program is a fee based software maintenance and technical support program designed for users to extract and retain the maximum benefit from their AVEVA software investments.
The program is the foundation of your service and support relationship with SolutionsPT and AVEVA . It offers a
comprehensive portfolio of services, including software version upgrades and maintenance, expert technical support and success-based services to help you get the most value possible from your investment in our software and keep your operations running smoothly.
Customer FIRST is purchased in the form of an annual or multi-year agreement, purchased separately or as part of your software subscription.
Key Features and Benefits
Continuous software maintenance and innovation through version upgrades to keep your software “state-of-the-art” so you can respond quickly to
challenges and opportunities
Access to technical support experts to quickly remedy any technical issue you may experience as you install, fine-tune, and upgrade your software
Optional services, resources, and system
management applications to efficiently maintain and optimize the performance of your software and meet your changing business needs
Find out more
Delivers in critical ways to help you get the most value from your AVEVA Software
Levels of support available
No support contract?
To learn more, please get in contact and realise the benefits today.
